Data Protection & Privacy
g77u Privacy Policy
Your privacy is a core commitment at g77u. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and the rights you hold over your information as a player on our platform.
Our Privacy Commitments
How g77u Safeguards Your Information
SSL-Encrypted Infrastructure
All data transmitted between your browser and g77u is protected by industry-standard SSL/TLS encryption. Your personal details, payment information, and login credentials are never sent or stored in plain text.
Minimal Data Collection
g77u collects only the personal data that is strictly necessary to operate the platform, process your transactions, comply with responsible gaming obligations, and verify your identity. We do not collect data beyond these purposes.
No Unauthorised Data Sales
g77u does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Your information is shared only with the specific service partners required to operate the platform — and only under strict contractual obligations.
Defined Retention Periods
We retain your personal data only for as long as it is needed to fulfil the purposes described in this policy, or for the minimum period required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
Your Rights Are Respected
You have the right to access, correct, delete, or restrict the processing of your personal data. g77u provides clear channels to exercise these rights and responds to valid data subject requests within a reasonable timeframe.
Opt-Out of Marketing
Players who do not wish to receive promotional communications from g77u may opt out at any time. Marketing messages are only sent to players who have provided explicit consent during registration or through their account preferences.
Section 1
Data We Collect
A full description of the categories of personal data g77u collects from players and visitors.
g77u collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and from third-party verification services used during the KYC process. The table below summarises the categories of data we collect.
| Data Category | Specific Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID number, passport number | Registration form, KYC documents |
| Contact Data | Mobile phone number, email address, residential address (city/district) | Registration form, account settings |
| Financial Data | bKash wallet number, Nagad account number, Rocket/Upay account, bank account details | Deposit and withdrawal forms |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, win/loss records, bonus usage | Platform activity logs |
| Technical Data | IP address, browser type, device type, operating system, session duration, referral URL | Automated collection via cookies and server logs |
| Verification Data | Copies of government-issued ID, proof of address documents, selfie photographs where required | KYC verification process |
| Communications Data | Records of support chat conversations, email correspondence, complaint submissions | Customer support interactions |
g77u does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond basic identity verification photographs), or health data. If you voluntarily disclose such information through support communications, it will be used solely to address your query and will not be stored beyond what is necessary for that purpose.
Minors: g77u does not knowingly collect personal data from any person under the age of 18. If we become aware that personal data has been collected from an individual under 18, we will take immediate steps to delete that data and close the associated account in accordance with our age restriction policy.
Section 2
How We Use Your Data
The specific purposes for which g77u processes your personal information.
g77u processes your personal data only for defined, lawful purposes. We do not use your data for any purpose that is incompatible with the purposes set out below. The primary lawful bases on which we process personal data are: performance of a contract with you, compliance with a legal obligation, legitimate interests pursued by g77u (where those interests are not overridden by your rights), and your explicit consent where required.
- Account Creation and Management: We use your identity and contact data to create and maintain your g77u account, authenticate your login sessions, and enable you to access the platform's services.
- Transaction Processing: We use your financial data to process deposits via bKash, Nagad, Rocket, Upay, and supported bank transfers, and to process withdrawal requests back to your verified payment method. All financial transactions are processed over SSL-encrypted connections.
- Identity Verification (KYC): We process your identity and verification data to confirm that you meet the age and eligibility requirements for using g77u, in line with our responsible gaming obligations and fraud prevention responsibilities.
- Responsible Gaming: We use your transaction and gameplay data to monitor for signs of problem gambling behaviour and to administer self-exclusion requests, deposit limit settings, and session time reminders where requested by you or triggered by our monitoring systems.
- Customer Support: We use your contact and communications data to respond to your queries, complaints, and support requests in a timely and accurate manner.
- Platform Security and Fraud Prevention: We use technical data (including IP address and device fingerprinting) to detect and prevent fraudulent activity, bonus abuse, multi-account violations, and unauthorised access to your account.
- Platform Improvement: We use aggregated, anonymised technical and behavioural data to analyse platform usage patterns, improve the user experience, and optimise game performance. This analysis does not identify individual players.
- Marketing Communications: With your explicit consent, we may use your contact data to send you information about promotions, new games, seasonal offers (such as BPL cricket season promotions or Eid specials), and loyalty rewards. You may withdraw consent at any time.
- Legal Compliance: We process and retain data as required to comply with applicable legal obligations, including responding to lawful requests from regulatory authorities or law enforcement agencies.
Section 3
Data Sharing & Third Parties
Who g77u shares your data with and under what conditions.
g77u does not sell or rent your personal data to any third party. We share personal data with external organisations only where it is strictly necessary to operate the platform or comply with a legal obligation, and only subject to appropriate contractual protections. The categories of third parties who may receive your data are as follows:
- Payment Processing Partners: To process your deposits and withdrawals, we share the minimum necessary financial data with payment service providers including bKash, Nagad, Rocket, Upay, and participating banking institutions. These partners process your data solely to execute the requested transaction and are bound by their own data protection obligations.
- Identity Verification Services: We may engage third-party KYC and identity verification providers to assist with document verification and age confirmation. These providers process your identity data solely for verification purposes and do not retain it beyond what is necessary for that purpose.
- Game Software Providers: To deliver our casino and betting products, we work with game studios and platform technology providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may process limited technical data (such as game session identifiers) to operate the games. They do not receive your full personal profile.
- IT Infrastructure and Security Providers: We use cloud hosting, content delivery, and cybersecurity service providers to operate the g77u platform. These providers process technical data only in their capacity as data processors acting on our instructions and are bound by strict data processing agreements.
- Legal and Regulatory Authorities: We may disclose your personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where we are legally required to do so, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.
- Professional Advisers: We may share personal data with legal counsel, auditors, or compliance consultants on a strictly need-to-know basis where required for the management of g77u's legal or regulatory obligations. All such advisers are bound by confidentiality obligations.
In every case where personal data is shared with a third party, g77u requires contractual assurances that the data will be processed lawfully, used only for the agreed purpose, and protected with appropriate technical and organisational security measures.
Section 4
Cookies & Tracking
How g77u uses cookies and similar technologies on the platform.
g77u uses cookies and similar tracking technologies (including local storage tokens and session identifiers) to operate the platform effectively, remember your preferences, and understand how the site is used. A cookie is a small text file placed on your device by your browser when you visit a website.
The following categories of cookies are used on the g77u platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, account login state, security tokens. Cannot be disabled without breaking platform functionality. | Session / up to 30 days |
| Functional | Remembering your language preference, display settings, and last-visited game category. | Up to 12 months |
| Analytics | Aggregated, anonymised data on page views, navigation paths, and feature usage to improve the platform experience. | Up to 24 months |
| Security | Fraud detection signals, device fingerprinting tokens, and rate-limiting identifiers to protect your account. | Session / up to 90 days |
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling strictly necessary cookies will prevent you from logging in to your g77u account and using the platform's core functionality.
g77u does not use third-party advertising cookies or cross-site tracking cookies that profile your behaviour across other websites.
Section 5
Data Retention & Storage
How long g77u keeps your personal data and where it is stored.
g77u retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to meet applicable legal and regulatory retention requirements. The retention periods below represent our standard practice:
- Account and Identity Data: Retained for the duration of your active account, plus a minimum of five years following account closure. This period reflects standard financial record-keeping obligations.
- Transaction Records: Deposit, withdrawal, and bet history records are retained for a minimum of five years from the date of the transaction. This supports anti-money-laundering obligations and dispute resolution.
- KYC Verification Documents: Copies of identity and address verification documents are retained for a minimum of five years following account closure, in line with applicable record-keeping requirements.
- Customer Support Records: Records of support communications are retained for up to three years following the resolution of the matter to which they relate.
- Technical Logs: Server access logs and security event logs are retained for up to twelve months, after which they are deleted or anonymised.
- Marketing Consent Records: Records of your consent to receive marketing communications are retained for as long as you hold an account with g77u, or until you withdraw consent, whichever comes first.
Storage Location: Your personal data is stored on secure servers protected by SSL encryption, firewalls, access controls, and regular security audits. g77u takes all reasonable technical and organisational measures to prevent unauthorised access, loss, or destruction of your data.
When personal data reaches the end of its retention period, it is securely deleted through industry-standard data destruction methods, or anonymised in such a way that it can no longer be linked back to you as an individual.
Section 6
Data Security Measures
The technical and organisational measures g77u employs to protect your personal data.
g77u is committed to protecting your personal data through a comprehensive set of technical and organisational security measures. While no system can guarantee absolute security, the following safeguards are in place to minimise the risk of unauthorised access, data loss, or misuse:
- SSL/TLS Encryption: All data in transit between your browser and the g77u platform is encrypted using TLS 1.2 or higher. This protects your login credentials, personal details, and payment information from interception during transmission.
- Encrypted Data Storage: Sensitive data fields — including identity document references and payment account identifiers — are stored in encrypted form within our database infrastructure. Encryption keys are managed separately from the data they protect.
- Access Controls: Access to personal data within the g77u organisation is restricted on a strict need-to-know basis. Only authorised personnel whose role requires access to specific categories of data are permitted to view or process it.
- Multi-Factor Authentication: Internal g77u systems that store or process personal data are protected by multi-factor authentication requirements for all staff access.
- Regular Security Audits: g77u conducts periodic security assessments of its platform infrastructure to identify and remediate potential vulnerabilities before they can be exploited.
- Intrusion Detection: The platform employs automated intrusion detection and anomaly monitoring systems that alert the security team to suspicious access patterns or attempted breaches in real time.
- Incident Response: In the event of a confirmed personal data breach that poses a risk to your rights and interests, g77u will notify affected players promptly and take all necessary steps to contain and remediate the breach.
Section 7
Your Privacy Rights
The rights you hold over your personal data and how to exercise them.
As a player on the g77u platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact the g77u support team at [email protected] with your registered account details and a clear description of your request. g77u will respond to valid requests within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal data g77u holds about you, together with information about how it is processed and on what legal basis.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data held in your g77u account. You may update certain details directly through your account settings.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal data. This right is subject to g77u's legal retention obligations — we cannot delete data that we are required by law to retain, such as transaction records and KYC documents.
Right to Restrict Processing
You have the right to request that g77u restricts processing of your personal data in specific circumstances, such as while the accuracy of data is contested or while an objection to processing is being assessed.
Right to Data Portability
Where processing is based on your consent or on performance of a contract, you have the right to receive the personal data you have provided to g77u in a structured, commonly used, machine-readable format.
Right to Withdraw Consent
Where g77u processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Right to Object
You have the right to object to processing of your personal data where that processing is based on g77u's legitimate interests. g77u will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
g77u will not charge a fee to process standard data subject requests. However, we reserve the right to charge a reasonable fee or decline to respond to requests that are manifestly unfounded or excessive. In such cases, we will inform you of our decision and the reasons for it.
Section 8
Policy Updates & Contact
How we communicate changes to this policy and how to reach the g77u privacy team.
g77u reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the policy, we will update the effective date displayed at the top of this page and, where appropriate, notify registered players via the email address associated with their account. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your data.
Your continued use of the g77u platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you should cease using the platform and contact us to request account closure.
Minor Updates: Not all changes to this policy are material. We may make minor clarifications, typographical corrections, or formatting adjustments from time to time without issuing a formal notification. The effective date will be updated in all cases, regardless of whether the change is material.
Contact the g77u Privacy Team: If you have any questions, concerns, or requests relating to this Privacy Policy or the way g77u handles your personal data, please contact us at the following address:
- Email: [email protected] (plain text — not a clickable link)
- Subject Line: Privacy Policy Enquiry
- Response Time: g77u aims to acknowledge all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6) and to provide a full response within 30 calendar days.
This Privacy Policy forms part of the overall legal framework governing your use of the g77u platform, alongside the Terms & Conditions and the Responsible Gaming policy. Players are encouraged to read all three documents to fully understand their rights and obligations.
Your Data Is Safe With g77u
We are committed to protecting your privacy at every step. Browse our games, read our FAQ, or log in to your account — all on a platform built around security and trust. 18+ only.